"I'm sorry it's taken me so long to send you this email. In a way, it's all your fault! After you performed our cabin facelift the porch swing and rocking chairs cried out for facelifts to look like they belonged at such a spiffy looking cabin!!! I've refinished the porch swing and one rocking chair so far and now plan to take a few days' break from sandpaper!
I've told everyone who knows we have a log cabin how lucky we were to have found your restoration company online. From the day you came to give us an estimate on what it would take to restore the cabin logs, we knew that the project was in expert hands. Your knowledge of log home preservation/restoration is extensive, not just of log homes built in the past 30 years following a manufacturer's blueprints but also one-offs like ours built from a variety of logs from local saw mills.
Your crew couldn't have been more respectful and hard working, even when you weren't on site directly supervising their work. If there is anything to complain about, it is that once the renovation of the home's logs was complete, the faded paint of the roof and the run-down condition of the wraparound porch stood out! But you came through again...we hired the local contractor you recommended and have a beautiful freshly painted roof and will soon have all repairs to the porch completed!
Next step is to get your estimate to clean and treat the porch and ramp so that we can get on your Spring schedule!"— Jeni and Bob